Accessibility Statement

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Last Updated: 11/12/2025

 

At LuxCleanUK, we are committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We aim to provide a user-friendly experience for all visitors, regardless of ability, device, or technology.

 

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1. Our Commitment to Accessibility

 

We strive to make our website compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA wherever possible. These guidelines help ensure that digital content is:

    •    Perceivable

    •    Operable

    •    Understandable

    •    Robust

 

Our goal is to make our digital content and services accessible and inclusive for all users.

 

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2. Measures We Take

 

To support accessibility, we have implemented:

    •    Clear and readable text styles

    •    High-contrast colour combinations

    •    Resizable text

    •    Mobile-friendly and responsive layouts

    •    Keyboard navigation compatibility

    •    Alternative text for images (where applicable)

    •    Simple, structured content for easy understanding

 

We also continue to review and update our website to improve accessibility.

 

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3. Ongoing Improvements

 

We are continually working to enhance the user experience and accessibility of our site.

Updates may include:

    •    Regular reviews for compliance

    •    Improvements to navigation and readability

    •    Updating content to be more accessible

    •    Addressing issues reported by users

 

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4. Accessibility Limitations

 

Despite our best efforts, some sections of the website may not yet be fully accessible, such as:

    •    Third-party integrations or booking software

    •    Older documents or PDFs

    •    External links not under our control

 

We are actively working to resolve these limitations where possible.

 

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5. Feedback & Support

 

We welcome feedback from customers and visitors to help us improve accessibility.

 

If you experience any difficulty accessing content or using our website, please contact us:

 

📧 info@LuxCleanUK.com

📞 07783589043

 

Please include:

    •    The issue you experienced

    •    The page or feature involved

    •    Your preferred method of contact

 

We will do our best to assist you promptly.

 

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6. Alternative Access to Information

 

If you need any content from our website in an alternative format (such as large print, audio, or simplified text), let us know. We will provide it where reasonably possible.

 

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7. Statement Review

 

This Accessibility Statement is reviewed regularly to ensure it remains current and compliant with applicable accessibility guidelines and legal requirements.